COVID-19 (Coronavirus) Information for Chestermere

About CoronavirusConcerned Resident Hotline Final

The World Health Organization (WHO) declared a pneumonia outbreak of the COVID-19 coronavirus a pandemic with sustained risk of further global spread.

If you have symptoms, stay at home and use this self-assessment tool to help determine whether you should be tested for COVID-19.

Read more about provincial updates at www.alberta.ca/covid19.

Keep scrolling and use the tabs below for local information and updates.

Information for Businesses

COVID 19 BANNER FOR WEB Businesses

Resources for Families

_Resources COVID 19 BANNER FOR WEB (1)
_Resources COVID 19 BANNER FOR WEB
  1. Major Updates
  2. Chestermere Response
  3. Resident Links & Resources

Major Updates

March 28 Update:

Federal Update:

  • Starting Mon. March 30, 2020 at Noon, symptomatic people will not be allowed to board domestic flights or intercity trains.    
  • Reiterated wage subsidy for small businesses, Parliament passed $107B worth of aid for Canadians this week.  You may complete the ‘My Account’ section on the CRA website including direct deposit information to streamline the payment process and get money to Canadians faster.    

March 27 Update:

Local Updates:


  • Effective immediately, the City is closing major park features including the Chestermere Family Bike Park, the Skatepark, Beaches at Anniversary Park, Cove Park, Sunset Beach and the Dog Park Rock Beach, all playgrounds, skate parks, bicycle parks, basketball courts, and tennis courts and the Pavilion in John Peake Park. The City has also issued a closure for Lakeside Greens Golf course until further notice.
  • Read the full closure order here
  • The second new announcement from the City today includes stricter measures for restaurants providing take-out and delivery options. Locally and provincially, dine-in restaurant service is now prohibited. Restaurants may offer delivery or takeout, provided that they have practices and procedures in place to ensure social distancing between customers; have trained its staff members to engage in, and its staff carry out, appropriate sanitary procedures and wherever possible, social distancing; and immediately notify our Emergency Management Team of a suspected or confirmed case of COVID-19 of a staff member and the particulars of the staff member and any persons who may have had exposure to the staff member within the last 14 days.
  • Read the full closure order here

Federal and Provincial Updates

  • The provincial government has changed the maximum size of social gatherings from 50 to no more than 15. This includes weddings, dinners, funerals and religious events.    
  • During those events with less than 15 people, people must maintain the 2-metre social distance protocols.      
  • Vehicle access for recreational purposes to provincial parks is now closed. This includes all provincial facilities that have been closed for over a week.    
  • The province announced that all non-essential close-contact businesses, including hair salons, tattoo shops, aesthetic services, wellness studios clinics, non-emergency health services, dentists, massage, physio, chiropractors and optometry, are mandated to close. A full list is available at alberta.ca.    
  • All dine-in portions of restaurants must close. Takeout and delivery is still permitted.    
  • Non-essential stores like retail, video games, furniture stores and gift stores are mandated to close.    
  • The Alberta Self Isolation Emergency Payment is still available as a bridge program. It will provide a $1,100 one-time payment to Albertans who qualify.    
  • Power and heating bills can be deferred for 90 days without the fear of being cut off.    
  • Businesses will have the option to defer the tourism industry levy until Aug 31      
  • AHS is postponing non-essential services, like blood work that is not life-threatening, to relieve the strain on the laboratory system
  • Renters: 
    • Renters will not be evicted in the month of April for non-payment of rent;        
    • Renters are not subject to rent increases. This will continue for the duration of the public health emergency;        
    • The government has instructed landlords to suspend late fees on rent for the next three months        

  • The Bank of Canada will cut the overnight interest rate to 0.25%
  • The federal government announced it would cover 75% of wages for qualifying businesses (small and medium) to keep employees on the payroll backdated from March 15
  • The prime minister also announced the creation of the Canada Emergency Business Account. Banks will now offer $40,000 loans, guaranteed by the government to qualified businesses interest-free for the first year. If your business meets specific criteria, $10,000 of that loan will be forgivable.
  • An additional $12 billion will be funded through Export Development Canada and the Business Development Bank to help small and medium businesses with their operational cash flow requirements.
  • The government will also defer GST, HST, duties and taxes owed on imports until June.

March 26 Update:

Local Updates:

  • Listen to the Mayor’s Audio Update here
  • If you, or anyone you know, is a snowbird or traveller coming home from outside of Canada, you MUST go straight home and quarantine for 14 days. This is mandatory under the new rules now in place by the federal government under the Quarantine Act. Failure to comply will result in fines or possible jail time.
  • Playground structures are closed. Playground speed zones are still in effect. 
  • If you see any person or business who is not complying with the mandatory measures, please call our tip line at 403-207-8143.

Federal and Provincial Updates

  • There are currently 486 COVID-19 cases in Alberta
  • Yesterday, the Canada Emergency Response Benefit was passed by parliament. The bill will supplement Canadians with $107 billion in emergency funds.
  • The prime minister announced the government would boost the Canada Child Benefit in May.
  • The federal government will supplement the GST credit.
  • Students will be granted a 6-month interest-free moratorium on their student loans.
  • The government will be enforcing the Quarantine Act with stiff penalties or prison time for travellers who refuse to quarantine upon arrival.
  • An online assessment tool will now be available for health care workers. The portal can be found at www.ahs.ca/covid (The public online assessment tool is still available for Alberta residents)

March 25 Update:

  • House of Commons passed the Canada Emergency Response Benefit Bill today. It is now being reviewed by the Senate.
    • The bill will replace Emergency Care Benefit and Emergency Support Benefit in order to streamline the process.
  • The Prime Minister announced that student loan payments will be delayed by 3 months.
  • Community Peace Officers and Police can now issue tickets to people violating COVID 19 response efforts 
    • This includes hosting/attending events of 50+, showing symptoms of sickness in public, travelers who are not isolating, and, non-essential visits.
    • Fines can be issued up to the amount of $1,000.
  • 33 of the 419 cases are believed to be from community transmission
  • The provincial government advised families to limit the sharing of food within their immediate family (this can include a popcorn bowl, communal serving spoons, fruit bowls etc.)
  • Please do not attend family events like reunions
  • Do not attend any religious holiday celebrations at this time


March 24 Update:

  • The Prime Minister announced the House of Commons will convene on the Emergency Legislation Bill later today that would provide $82 billion in funds to Canadians in need.
  • The Prime Minister further instructed individuals who are returning home from abroad MUST go home as soon as they land in Canada. Incoming residents are not permitted to visit family members, pick up groceries or be in any public setting for 14 days.
  • The Prime Minister announced Team Canada will not send athletes to the Olympic and Paralympic Summer Games in Toyoko this summer
  • AHS will launch a text-based service called Text 4 Hope. Text COVID19 to 393939 to subscribe. The service provides free daily messages of hope and encouragement
  • The first Calgary COVID-19 related death was confirmed today
  • The telephone Town Hall recording is now available HERE. Telephone Town Hall Recording Opens in new window

March 22 Update:Telephone Town Hall

  • There are now 4 confirmed cases of COVID-19 in our community. See the detailed statistics here.
  • All City playgrounds are now closed to help prevent the spread of the virus.
  • Telephone Town Hall: The City will be hosting a telephone town hall on Tuesday, March 24 at 10:30 a.m. Residents can call 1-877-229-8493 and enter the code 119243 to join. The Mayor and Director of Emergency Management will give a live update and participants can participate in polling or ask questions. Register to be called at https://vekeo.com/chestermere/




March 21 Updates:

The Prime Minister announced current efforts to bring Canadians home from abroad

March 20 Updates:

Video: Mayor Marshall Chalmers provides an update on Chestermere’s response to COVID-19. Alberta now has 195 cases of COVID-19 and the number in the Calgary Zone continues to rise.  We’d like to thank those of you who have been partnering with us and following the requirements for social distancing and self isolation. We know that this has been difficult for some of you but we thank you for your cooperation and your vigilance.


March 19 Updates:

  • Today, Chestermere Mayor Marshall Chalmers announced new financial relief measures for Chestermere residents and businesses affected by the COVID-19 situation.

    “Today, I am pleased to announce that as a City, we are offering financial relief to our community,” said Chalmers. “Starting in April, we will offer the opportunity to defer utility payments until July 1. In addition, we are moving the municipal tax payment deadline to September 1st.”

  • The new measures mean that if residents need to pause their City utility bill payments, they can do so for the next three months. Please email utilities@chestermere.ca to enroll. If residents pay taxes monthly as part of the TIPP program and would like to defer them, they can email taxes@chestermere.ca. With both the tax and utility deferral program, the City will also work with those who need assistance to find a payment plan after the new deadline so residents aren’t hit with a major bill shock
    Copy of Stats Button Opens in new window
  • The City of Chestermere announced it had 2 confirmed cases in our community. This information came from the detailed statistical information AHS posted on March 18.
  • It also announced that several types of businesses must close as they are not able to practice social distancing protocols due to the nature of their business. These include Barber shops, Hair Salons, Cosmetic services, Massage services, Chiropractic and acupuncture, Physiotherapy services, Optometrists and Hearing Services, as well as all day homes. Many of the local businesses in these sectors have already closed their doors for sConcerned Resident Hotline Finalafety reasons, for that, we thank you. For the others we appreciate your full cooperation as we tackle these measures to protect our community. We will be reaching out to the businesses in these sectors if we have your contact information. If you have questions, you can also call City Hall at 403-207-7050. You can download the Signed Order of Business Closure Here and the Notice of Force Majeure for Tenants here
  • If residents see a business or individual not following provincial or local regulations, concerned residents can confidentially let the Emergency Management Team know by calling the City’s new hotline at 403-207-8143. Callers will be asked to leave a message and the Emergency Management Team will follow up.

March 18 Updates:



March 17 Updates:

Earlier Updates

  • The Prime Minister announced that the border is closed to all non-citizens except for permanent residents, their immediate families, diplomats and US citizens. 
  • The City of Chestermere has opened an Emergency Command Centre. See the video for more information.
  • The Province announced that student attendance at Alberta schools is prohibited. Post-secondary classes are cancelled. Campuses will remain open.
  • All licensed child care facilities, out-of-school care programs and preschool programs are closed indefinitely.
  • The City of Calgary has declared a local state of emergency.
  • The City of Chestermere is closing all municipal buildings to the public. Read more about that below or read the full statement at https://chestermere.ca/CivicAlerts.aspx?AID=937.  
  • The Canadian government is planning to limit all international flights into Canada. All travellers arriving in Canada from international points are being asked to self-isolate for 14 days as a precaution.