Business Reopening Info

Biz Reopening Steps
Chestermere Business Reopening Guidance
Business Request for supplies

As of 12:01 a.m. on Friday, June 12 the Chestermere Emergency Management Agency (CHEMA) has rescinded its current public health orders.

In addition to the public health orders being rescinded, as of 12:01 a.m. on Monday, June 15, the Mayor will lift the State of Local Emergency in Chestermere.

Learn more about the Provincial Re-Launch strategy and when business sectors can open. 

Local Regulations for all Businesses

Staff Wellness Check 

  • Staff should be screened daily to ensure they are well using these  Pre-Screening Questions.  
  • If a staff member is exhibiting any symptoms, they must stay home as required in the Provincial Public Health Orders. If a staff member becomes sick while at work, employers must follow the Provincial Guidelines (page 3). 
  • Businesses are asked to notify the Chestermere Emergency Management Agency (CHEMA) if a staff member has a suspected or confirmed case of COVID19 and any persons who may have had exposure to the staff member within the past 14 days. Email to report a case.  

Hand Hygiene  

  • It is recommended that hand sanitizing stations (including hand washing stations) be available for all patrons and upon entry to their premise.   
  • Proprietors should request anyone entering the premises to sanitize their hands.  

Occupancy Limits & Physical Distancing 

  • Physical distancing of no less than 2 meters must be practiced at all times. 
  • Businesses should consider protocols that help customers practice physical distancing (lines on the floor, restricting access, etc.)  


  • In an enclosed business premise where physical distancing cannot be maintained in order to provide the service offered by the business, any and all persons not maintaining social distancing, including service providers and clients, must wear a face mask; 
  • If a business requires masks, they can make a request to the Emergency Command Centre using this form. 
  • Face masks are strongly advised in any situation where gathering or congregating is occurring.  

Cleaning & Sanitization 

  • Businesses must implement a strict and regular routine of sanitizing and disinfecting surfaces that people regularly touch including door handles, tools, surfaces, etc.     
  • Businesses must thoroughly sanitize and disinfect washrooms throughout the day. 
  • Businesses are strongly encouraged to utilize “tap to pay” or contact-less payment options.  
  • It is strongly recommended that all keypads, payment terminals, automated teller machines, automatic transaction machines be sanitized and disinfected after each use.  

Entry Screening 

  • Proprietors should pre-screen patrons using these Pre-Screening Questions.  
  • This should be done when booking an appointment and upon arrival to an appointment (if applicable). 
  • Any person displaying symptoms of illness must be refused entry to any commercial establishment. 
  • Proprietors should refuse entry to anyone who does not pass the screening.  


  • Let your patrons know you are re-opening and COVID-Aware by taking the steps listed above. 
  • You can also download a poster for your door here.
  • If you are planning to do anything special for reopening, please create an enhanced health and safety plan and submit it for approval to the Emergency Command Centre by emailing


If you have questions about local regulations, email

If you have questions about provincial regulations, email