The Roads crew is responsible for the roadway systems (snow maintenance, street sweeping, gravel, dust control, etc.), culverts, curbs, gutters, asphalt, sidewalks, street signs, street line painting, and pothole repair.
If it's safe and possible to do, you may clear ice and snow that's blocking your storm drain to help water flow. If you are unable to clear the ice and snow yourself, please call Public Works at (403) 207-2807.
Please note: Do not attempt to clean a catch basin if it's submerged in water. You cannot be sure if the grate is intact, presenting a safety risk. If the drain is covered in water, please call Public Works at (403) 207-2807.
Pooled water on your street
In some areas, we install inlet control devices in the drain to control how fast water flows. They are designed to keep water on the road until the system can accept the extra water.
The flooding on your street will eventually drain once water volumes lower. These devices prevent the storm system from being overwhelmed, causing water backups or flooding to houses, garages and businesses.