News Flash

City of Chestermere News

Posted on: April 8, 2019

Mayor’s CUI Update: Decisions on the Horizon

Marshall1

Mayor’s CUI Update: Decisions on the Horizon 

As I mentioned in the last Mayor’s Message, we are very aware that residents are seeking action on CUI, and so are we.

On April 2, Rick Quail, the CUI Transition Manager, presented a report to Council on where things are at with the company’s transition.

The big announcement from that presentation is that we expect that all services currently provided by CUI will be outsourced or reorganized by the end of 2019. The company as it currently stands will no longer exist.

We are working out all the fine details of how to make that happen. Below is a chart that outlines how we are looking at transitioning each of the services CUI currently provides:

Service

Current Structure

Proposed Future Structure

Water

CUI fields complaints and concerns about water services and coordinates connections. CUI manages the contract with EPCOR (the service provider).

Enhanced partnership with EPCOR being pursued or service may be in-sourced.

Wastewater

CUI fields complaints and concerns about wastewater services and coordinates connections. CUI also looks after coordinating any maintenance or upgrades to lift stations (that pump sewage back to Calgary for treatment). CUI manages the contract with EPCOR (the service provider).

Enhanced partnership with EPCOR being pursued or service may be in-sourced.

Stormwater

CUI looks after ensuring the storm drains are properly collecting stormwater runoff and ensures that storm ponds are working properly. They also manage projects to improve stormwater management and plan for future stormwater collection in new developments.

Enhanced partnership with EPCOR being pursued or service may be in-sourced.

Curbside Garbage, Recycling, Organics Pickup

 

CUI provides waste collection services for garbage, recycling and organics.

A Request for Proposals has been issued to explore outsourcing to a 3rd party or service may be in-sourced.

Recycle Depot

CUI provides staff to oversee and manage the recycle depot, remove items when full, and assist residents with questions.

The City will be taking over operation and management of the recycling depot.

Infrastructure Management

CUI manages large scale utility projects that include upgrading old utility lines, making improvements to storm pond structures, helping review utility plans for new developments and ensuring lift stations are operational.

The City will be assuming responsibility for all engineering support functions associated with CUI.

Utility Billing & Customer Service

CUI currently issues bills for water, wastewater, stormwater and curbside collection services. They also have staff to answer questions about bills and assist new residents in getting connected to utility services.

The City is exploring opportunities for alternate service delivery.



Thank you, Chestermere, for your patience as we navigate through the multitude of issues needing attention so that we can take back CUI.

As Mayor, and on behalf of our Council, I can assure you that all this work being undertaken is extensive. I personally join the chorus wanting this work finalized ASAP and look forward to all the options being presented to Council.

CUI has to be dismantled in such a way that the taxpayers aren’t on the hook for oversights, while maintaining a safe, reliable water and utility system that gives us the best service for the very best price.

We will continue to keep you regularly informed on our progress, and updates will be posted at www.chestermere.ca/CUI.

Sincerely,

Mayor Marshall Chalmers

Facebook Twitter Email

Other News in City of Chestermere News

Man using MacBook Pro in the office_fraud and waste image

Whistleblower Hotline Launch

Posted on: January 11, 2023
MicrosoftTeams-image (16)

New Recreation Facility Survey

Posted on: December 23, 2022
Holiday Hours 2022

City Building Holiday Closures

Posted on: December 22, 2022
Ice fishing hut

Ice Fishing Hut Pilot Program Update

Posted on: December 14, 2022
OFF HIGHWAY VEHICLES

Off Highway Vehicles Pilot Program Update

Posted on: December 14, 2022
ICE RINK UPDATE

Ice Rink Update - Flooding In Progress

Posted on: November 29, 2022
EAST ACREAGES UPDATE

Update on East Acreages

Posted on: November 29, 2022
RCMP Community Engagement

RCMP Community Engagement

Posted on: November 28, 2022
Nov 22 Budget meeting cancellation

Tuesday, Nov 22 Budget Meeting Cancelled

Posted on: November 17, 2022
City Hall

City of Chestermere Statement

Posted on: November 3, 2022
Waste Reduction Week

Waste Reduction Week

Posted on: October 17, 2022
Water Main Flushing Social

EPCOR Water Main Flushing

Posted on: October 13, 2022
October_2022_Insert_Page1

Introducing Chestermere Currents

Posted on: October 12, 2022
Winter Lights Festival (Instagram Post) (1)

Winter Lights is a glow this November

Posted on: October 12, 2022
FirePreventionWK Newsflash IG

Fire Prevention Week 2022

Posted on: October 6, 2022
Chestermere Today Logo FINAL-01

Announcing ChestermereToday.com

Posted on: October 4, 2022
Lake Water Lowering 2022

Fall Lake Level Lowering

Posted on: October 3, 2022
National Truth and Reconciliation Diagram

National Day for Truth and Reconciliation

Posted on: September 23, 2022
Half mast posts Police and Peace Officers National Memorial Day

Police and Peace Officers’ Memorial Day

Posted on: September 25, 2022
Chestermere Fire Services Welcomes New Firefighters (IG)

Chestermere Welcomes New Firefighters

Posted on: September 12, 2022
Firefighters National Memorial Day

Firefighters' National Memorial Day

Posted on: September 11, 2022
Temporary Road Closure - Parade Route

Temporary Road Closure for Parade Route

Posted on: September 7, 2022
Public Hearing - Bylaw 021-22_IG

Notice of Public Hearing - Bylaw 021-22

Posted on: August 26, 2022
BIRTHPLACE (2)

Birth Forest 2022

Posted on: August 11, 2022
Chestermere City Hall

Code of Conduct

Posted on: August 2, 2022
RAINFALL

Preparing for Rainfall this Week

Posted on: June 13, 2022
Seniors Day

Seniors' Week 2022 is June 6 to 12

Posted on: May 30, 2022
Road Open- June 2

ROAD RE-OPENED - West Lakeview Drive

Posted on: April 19, 2022
Kraft Hockeyville Rally

Let's Rally Chestermere!

Posted on: January 24, 2020
2019 Highlights Cover

City of Chestermere 2019 Highlights

Posted on: January 3, 2020
Chestermere RCMP incident Dec 21

UPDATED RCMP Incident in Progress

Posted on: December 21, 2019
IMG_0153

Updated bylaws in place for 2020

Posted on: December 18, 2019
Christmas Video Cover

Holiday Message from City Council

Posted on: December 20, 2019
Tax Cut Graphic

Another 2% Tax Cut for Chestermere

Posted on: December 3, 2019
Sept 25 CRCA_2

*Updated* Recreation Centre to remain open

Posted on: September 25, 2019
black bins coming soon

Black Carts Coming This Year

Posted on: August 27, 2019
IMG_7867

Chestermere Utilities Inc. is Finished

Posted on: August 19, 2019
Spring 2019 Newsletter3

May Mayor's Message

Posted on: May 6, 2019
storm update

Chestermere's Spring Storm Response

Posted on: April 28, 2019
240

Township Road 240 Update: April 2019

Posted on: April 4, 2019
CUI Update

Will CUI exist by the end of 2019?

Posted on: April 3, 2019
Pitch In Week

You’re Invited to Pitch-In!

Posted on: February 26, 2019
Arrive Alive Cover

Please don't drink and drive

Posted on: December 27, 2018
Holiday Cooking Safety

Preventing holiday cooking fires

Posted on: December 17, 2018
incident update

Incident in Chestermere Update

Posted on: November 26, 2018
Bernies First Day

August Mayor's Message

Posted on: August 2, 2018
july mayors message

July Mayor's Message

Posted on: July 12, 2018
Mayors Message Image

Thank you! (June Mayor's Message)

Posted on: June 5, 2018
speeding story web

No Need for Speed

Posted on: May 25, 2018
road work may 2018

Coming Soon to a Road Near You…

Posted on: May 22, 2018
Strat Plan Image

Council sets Strategic Plan for the City

Posted on: February 21, 2018