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1. What are the new hours of operation?
2. Why were the hours of operation changed?
3. What areas of the Bike Park are open?
4. How do I access the Bike Park?
5. What can I expect when I go to the Bike Park?
6. Can I use the water fountain or porta-potties?
7. Do children under 12 need to be accompanied by a parent or guardian?
8. Why hasn’t the City been maintaining and preparing the park while it was closed?

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1. Can I go swimming in the Lake?
2. I heard there have been dead fish found in the lake, is there a concern with water quality?
3. If the province is not currently testing water quality at the lake like they have in previous years, is the City testing it?
4. Is the lake open?
5. Are the beaches open?
6. Can I go fishing in the lake?
7. Can I use the Boat Launch?
8. Are there guidelines for occupants of a boat? Do they have to be from the same address?
9. What kind of algae is in the lake? Why is it there?
10. Can I use a kayak or other non-motorized vessel on the lake?
11. Since other communities are not opening at the same pace as Chestermere, will we limit those using the lake to Chestermere residents?

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1. What is allowed to open in stage 2 of the Province’s Re-Launch?
2. What statistics did you use to inform the reopening?
3. Will we limit those using the lake to Chestermere residents?
4. What is the likely time frame between each stage of the re-opening?

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1. Are the beaches open?
2. Can I go fishing in the lake?
3. Are there guidelines for occupants of a boat? Do they have to be from the same address?
4. Can we go for a bike ride/roller blade around the community?
5. Is the lake open?
6. Can we play golf?
7. Are the playgrounds open?
8. Are the basketball and tennis courts open?
9. Is the skate park open?
10. Is the bike park open?
11. Can I use the Boat Launch?

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1. When will these regulations be lifted?
2. Who makes these local order decisions?

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1. Can I have a picnic in the park?
2. Can I have my parents or friends over to my home?
3. I need someone to help with care/cleaning etc. Can they still come in my home?
4. Can I have people over in my yard for a firepit or BBQ so long as we are 2m apart?
5. Can I have a garage/yard sale?
6. Can I hold a fundraiser/bottle drive?
7. Can I sell something from my yard/truck?
8. Should I wear a mask when out in public?
9. What do we do about walking on pathways when walkers/bikers who do not give room?
10. Is it possible to reinforce that people in stores wear masks?
11. Are there restrictions on bringing children into grocery stores or hair salons?
12. Are there guidelines for occupants of a boat? Do they have to be from the same address?
13. Where we can buy non-medical masks?

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1. What is being developed in...?
2. Do I need a development permit?
3. What are the set-backs / maximum height requirements?
4. Can I purchase maps from the City?
5. I want to know more details about my property, such as size, assessed value, land use etc. Can I access this information online?
6. What do I need to do when I want to tie my infill house or property into the water or sanitary services in the street?
7. I have broken pavement / concrete in front of my house as a result of construction in the area, who do I call to make the repairs to the pavement and concrete?
8. I can’t find the water valve in front of my house, who do I call to locate it?
9. My neighbour’s lot is draining onto my property, what do I do and who do I call to have this situation resolved?

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1. Why are property owners asked to declare their faith?
2. Why do I pay for school taxes when I don’t have children going to school?
3. Do seniors have to pay education property taxes?

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1. Can my passengers or I consume liquor on a boat?
2. If I consume liquor while operating a vessel, can I be charged with impaired operation?
3. Is there a speed limit on Chestermere Lake?
4. If the police request an inspection of my vessel, am I obligated to cooperate?
5. Can I waterski or go tubing after dark?
6. How many people can I have on my vessel?
7. Can I tow a person on a tube with my Personal Watercraft (PWC)?
8. What are the age restrictions for operating a pleasure craft?

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1. How do I apply for a job?
2. How can I read the last meeting’s Council minutes?
3. Where can I find past news releases?

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1. When does my garbage get picked up?
2. Are there community programs available for my family?
3. Can I recycle in Chestermere?
4. What are my responsibilities for snow removal?
5. How do I pay my taxes?
6. Is there an off-leash dog park in Chestermere?
7. Do I have to pay to use the lake?
8. How do I pay my utility bill?
9. If I want to renovate my house, do I need a permit?

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1. What is your new name?
2. What will happen to the playroom?
3. Are programs going to look the same as Parent Link programs?
4. How can I access support during the COVID-19 pandemic?
5. What specific programs and services will you be offering?
6. Is there criteria for families to be able to access your services?

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1. When are the pathways in the city cleared?
2. Who do I contact if I see damaged or broken playground equipment.
3. Who is responsible for maintaining the wood fence I share with the city?

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1. When will I receive my assessment notice?
2. What does my assessment mean?
3. Why is my property assessed?
4. Who assesses my property?
5. How is my assessment determined?
6. I believe my assessment does not accurately reflect the condition of my property. What should I do?
7. Where can I find more information about this process?

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1. Where do I put the snow from my sidewalk and driveway?
2. When does the City clear snow from the streets?
3. Are all residential streets maintained in the winter?

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1. Where can I find the street sweeping zone map?
2. What time of year does street sweeping start? How long will it take?
3. I saw the sweepers working on my street even though it is not our scheduled week, why?
4. Why is one zone scheduled ahead of another zone?
5. My curbside collection for blue, green, and/or black bin is scheduled for the same time as street sweeping, what do I do?
6. What time of day do sweepers operate?
7. What should I do when I see street sweeping signs posted in my area?
8. When can I move my vehicle back on to the street?
9. I live in a new community. Why has my street not been swept?
10. How is the COVID-19 pandemic affecting the street sweeping program?
11. Why does street sweeping take so long?

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1. How Do I Order a Tax Certificate?
2. How Much Is a Tax Certificate?
3. What Information Does the Tax Certificate Include?
4. Can I Order My Tax Certificate Online?

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1. Why do I receive a property tax bill when I am on the TIPPs program? Do I have to pay?
2. What is the TIPPS program and how can I sign up?
3. Why do I have to pay school taxes when I do not have children in school?
4. What is the WID Fee on my Tax notice?
5. How is the TIPPs amount calculated?
6. What are the implications of late payments or non payment of my property taxes?

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1. Why do we have so many weeds?
2. What are the harvesters for?
3. How do the harvester operators work?
4. How effective is the harvesting program?
5. Where do the weeds go after they are harvested from the lake?
6. How are the lakefront owners participating?
7. How many weeds are actually removed by the harvesting program; and how many hours does it take?