The tag will indicate what the issue was. Once you have fixed the issue indicated on the tag, call Community Operations at 403-207-2807 and the team will assist you.
Last Updated: February 22, 2022
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Your curbside collection schedule may be found on our website at chestermere.ca/recycle under the collection day and sorting tool.
How to find your collection day with the collection day and sorting tool:
You may also download the Chestermere Recycles app on either the Apple App Store or Google Play Store to find out your collection day.
Did you know your garbage / recycling / compost carts will be picked up a collective total of 117 times in one year!
These changes are about improving the reliability and consistency of service for every household. The growth of the City has led to a heavier workload in some areas, making it difficult for the crews to collect all the carts in those areas on the scheduled day.
The new routes have been planned to ensure crews can collect from each household as efficiently as possible. This update focuses on providing service to 6,899 existing households and includes space for an additional 1,500 new households expected to be built in Chestermere over the next 3 years. As the city grows, there may be changes to your collection day again in future years.
The City recognizes changing collection days is inconvenient for residents, but thanks everyone for their commitment to keeping Chestermere clean and safe.
As the city grows, there may be changes to your collection day in future years.
The current collection day schedule was updated in March 2022 and designed to provide service to 6,899 existing households and includes space for an additional 1,500 new households expected to be built in Chestermere over the next 3 years.
Below is a listing of the most common reasons why a cart was not picked up:
If you received a tag on your cart, the tag will show the reason why the cart was not collected. Call Community Operations at 403-207-2807 for next steps once the issue indicated on the tag is resolved.
Contact Community Operations at 403-207-2807 or email firstname.lastname@example.org with your name, address, phone number and which cart was missed.
The Sorting Central tool at chestermere.ca/recycle will help you find where to put an item!
You may also download a copy of the Quick Sorting Guide.
If an item cannot go into a cart, it may be accepted at the Eco Centre.
Yes, the City's Environmental Services team will pick up carts on all Statutory Holidays, excluding Christmas Day and New Year's Day.
Holiday collection schedules will be posted annually in December on chestermere.ca/recycle.
Please connect with the City's Utilities department to sign up for utility services, including curbside collection.
You may complete the new utility account application form online here.
Visit the billing and account information page for more information.
Yes! Please download the Chestermere Recycles app on either the Apple App Store or Google Play Store.
We also strongly recommend downloading the VoyentAlert! app. This app will be used to communicate with residents in the event of a curbside cart collection service interruption.
A listing of items accepted is on the Eco Centre's page.